Multiplatform assistance with 24×7 online cover. We size the agreement to your users, sites and hours, not to a standard package.
Service levels
- Platinum · 7×24×4
- Round-the-clock response, four-hour on-site window.
- Premier · 5×8×6
- Business-hours response, six-hour on-site window.
- Executive · 5×8×+1
- Business-hours response, next working day on site.
- Advantage
- On demand, drawn against a bank of hours.
What is covered
- Help desk and service desk
- Tier 3 escalation, including escalation to the manufacturer
- Corrective maintenance, remote and on-site
- End-user support across platforms
For businesses in Broward County: the office, on-site visits and the lines we cover locally. Weston & Fort Lauderdale →
What it costs
From $135 / hour, billed hourly, or a 20-hour block from $2,400. A starting point, not a quote: final scope and figure are agreed in writing before work begins.
Tell us what you run.
We will tell you what it costs.
Thirty minutes on the phone is usually enough to give you a range you can take to your board.
+1 954 681 2566
Business hours get you the person who can put a figure on it.
1500 Weston Rd, Suite 200
Weston, FL 33326
Weston, FL 33326
Broward County, Florida. Visits by appointment.
Open 24 / 7
Eastern Time. Response times follow the service level in your contract.