If you do not keep an IT team in-house, this works as your virtual IT support, cloud included.
Remote technical support
- Tier I, II and III, to the end user
- Escalation to the manufacturer where the fault belongs to the platform
Data center technical support
- Remote hands
- Smart hands
Specialized technical support
- IBM Power Systems
- Virtualization engines
- Wired and wireless networking
IT infrastructure management
- Processing
- Storage
- Networking
- Virtualization
- Monitoring and service desk
Service levels
- Platinum · 7×24×4
- Round-the-clock response, four-hour on-site window.
- Premier · 5×8×6
- Business-hours response, six-hour on-site window.
- Executive · 5×8×+1
- Business-hours response, next working day on site.
- Advantage
- On demand, drawn against a bank of hours.
For businesses in Broward County: the office, on-site visits and the lines we cover locally. Weston & Fort Lauderdale →
What it costs
From $135 / hour, billed hourly, or a 20-hour block from $2,400. A starting point, not a quote: final scope and figure are agreed in writing before work begins.
Tell us what you run.
We will tell you what it costs.
Thirty minutes on the phone is usually enough to give you a range you can take to your board.
+1 954 681 2566
Business hours get you the person who can put a figure on it.
1500 Weston Rd, Suite 200
Weston, FL 33326
Weston, FL 33326
Broward County, Florida. Visits by appointment.
Open 24 / 7
Eastern Time. Response times follow the service level in your contract.